ONLINE RESERVATIONS

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Find clarity in Kandy’s finest

Frequently Asked Questions

Our FAQ section is designed to provide helpful information and guide you through every step ensuring your stay with us is seamless, comfortable and uniquely tailored for you.

  • Standard check in time at the hotel is 1400hrs.
  • Standard check out time at the hotel is 1200hrs.

Yes, we offer airport transfer services to and from Colombo for our guests. Our team can arrange a comfortable and reliable transfer by van, ensuring a smooth and hassle-free journey to Kings Pavilion Kandy. Please contact us in advance to arrange your transfer, and we will be happy to assist with all the details.

Yes, we regularly offer special packages and promotions to enhance your stay at Kings Pavilion Kandy. These may include seasonal discounts, exclusive offers, or special rates for longer stays. We encourage you to check our website or contact our team directly to inquire about any current promotions.

At this time, we do not offer these services. However, please stay tuned for updates as we explore these options. In the meantime, we are happy to offer our venue (subject to availability) for special occasions such as proposals or pre-wedding shoots. For more information, feel free to contact us.

At Kings Pavilion Kandy, we offer a range of unique experiences designed to immerse you in the beauty and culture of Sri Lanka.

  • Spa: Relax with soothing massages and body treatments tailored to your needs.
  • Yoga Sessions: Unwind and find balance with complimentary yoga sessions, suitable for all levels from beginners to seasoned practitioners.
  • Cultural Dance Show: Enjoy a vibrant cultural performance followed by a delicious dinner in a serene setting.
  • Cooking Demonstration and Market Visit: Discover Sri Lankan cuisine with a hands-on cooking class after exploring a local market.
  • Trishaw Ride to Suriyakantha Center: Experience Kandy’s charm with a ride to a cultural hub showcasing local art and history.

Yes, at Kings Pavilion Kandy, we love to make your special moments even more memorable. For honeymooners and guests celebrating special occasions, we offer a range of thoughtful amenities and personalized services. These include romantic room setups, candlelight dinners, spa treatments, and customized experiences to ensure your stay is unforgettable. Our team will be happy to
assist you create a bespoke package tailored to your celebration

Yes, we understand that plans can change. You can modify your reservation at Kings Pavilion Kandy, subject to availability and the terms of your booking. Please contact our reservations team as soon as possible to request any changes to your dates, room type, or other details. We will do our best to accommodate your needs. Kindly note that modifications may be subject to additional charges or restrictions depending on the rate and availability at the time.

Yes, we can provide an extra bed or cot upon request, depending on the room type and availability. Please inform us at the time of booking or contact our team in advance to ensure that we can accommodate your request.

Yes, Kings Pavilion Kandy offers accessible accommodation in our Deluxe – Bulathgama room, thoughtfully designed to ensure comfort and ease for all guests. We kindly recommend contacting us in advance to check availability and to help us accommodate any specific requirements you may have.